Shipping policy

At Sincerely Candles & Co, we prioritize the safe delivery of your candles. Each item is meticulously packaged to withstand transit, using durable materials to ensure they arrive in perfect condition.

Orders are typically processed and shipped within 3 business days, excluding weekends and holidays. Choose from various shipping methods during checkout, and track your order's journey with the provided tracking information.

Shipping rates are calculated based on weight and selected method. International shipping is available, with customers responsible for any additional customs duties and taxes.

Accuracy in providing your shipping address is crucial, and we cannot be held responsible for orders sent to incorrectly provided addresses. While we aim for a 3-day processing time, unforeseen circumstances may cause delays, and we will promptly notify you of any issues.

We've partnered with reputable carriers to facilitate efficient and secure delivery. For inquiries, contact us at contact@createsincerely.